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If your ALERT PRO unit(s) need an annual service, then please refer to the service plan document below.

Please raise a support ticket to initiate the returns process.

Returns Process

If you need any help with our products, or want to report a fault or defect, then please raise a support ticket using the link below. Alternately, email

Please provide as much detail as you can, including error messages displayed or photographs where possible.

Software & Hardware


Support & Servicing

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